Refund policy

We want you to love every piece you receive from Le Sage May. Each item is hand-curated with care, quality, and intention. If something isn't right, we are here to make it right — graciously and promptly.

1. Return Eligibility

We accept returns within 14 days of the delivery date. To be eligible for a return, items must meet ALL of the following conditions:

·       Unworn and unwashed — free of deodorant, perfume, makeup, or any signs of wear.

·       In original condition with all tags attached.

·       In original packaging whenever possible.

Items that do not meet these criteria will be returned to the sender and will not be eligible for a refund.

2. Non-Returnable Items

The following items are FINAL SALE and cannot be returned or exchanged:

·       Sale and clearance items (marked "On Sale")

·       Pre-Order items

·       Jewelry and accessories (for hygiene reasons)

·       Skin care and beauty products

·       Gift items that have been opened or used

·       Items marked as final sale at time of purchase

3. How to Initiate a Return

To start a return, please follow these steps:

·       Email us at amanda@lesagemay.com within 14 days of delivery.

·       Include your order number, the item(s) you wish to return, and your reason for returning.

·       Wait for our team to confirm your return and provide instructions.

·       Ship the item(s) back using a trackable shipping method. Le Sage May is not responsible for items lost in return transit.

Please do not send items back without contacting us first — unrequested returns will not be processed.

4. Refunds

Once we receive and inspect your return, we will notify you of the approval or rejection of your refund. If approved:

·       A refund will be issued to your original payment method within 5–7 business days.

·       Original shipping charges are non-refundable.

·       Return shipping costs are the customer's responsibility unless the item is defective or we made an error.

If you have not received your refund after 7 business days, please check with your bank or credit card provider before contacting us, as processing times may vary.

5. Exchanges

We are happy to offer exchanges for a different size or color, subject to availability. To request an exchange, please email us at amanda@lesagemay.com with your order details. Exchanges follow the same eligibility requirements as returns.

6. Defective or Incorrect Items

If you received a defective, damaged, or incorrect item, please contact us within 5 days of delivery at amanda@lesagemay.com. Include your order number and a photo of the item. We will make it right — at no cost to you.

7. Store Credit

At our discretion, we may offer store credit in lieu of a refund. Store credit does not expire and may be used on any future purchase at www.lesagemay.com.

8. Contact Us

We are a small, faith-led business, and every interaction matters to us. Please reach out — we love our community and want every experience to be a blessing.

Le Sage May

40235 LA Highway 42, Suite A

Prairieville, LA 70769

Phone: 225-422-7467

Email: amanda@lesagemay.com

Website: www.lesagemay.com

Instagram: @lesagemay

Business Registration: LDR Acct: 2777114-001-400